Terms & Conditions


Last Updated: August 14, 2025
Welcome to ThinkDial Business Solutions ("ThinkDial," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our supplier sourcing services, website, and any related services provided by ThinkDial Business Solutions. By engaging with our services, you agree to be bound by these Terms. Please read them carefully.

1. Services Overview
ThinkDial Business Solutions provides supplier sourcing services to connect businesses with trusted suppliers worldwide, specializing in categories such as clothing, Ayurvedic products, gift items, electronics, and craft supplies. Our services include identifying, vetting, and connecting clients with suppliers to meet their procurement needs.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at thinkdial.in

2. EligibilityTo use our services, you must:
Be at least 18 years of age or a legally registered business entity.Have the authority to enter into these Terms on behalf of yourself or your organization.Comply with all applicable laws and regulations in your jurisdiction.

3. Service Terms
3.1 Service Scope 
ThinkDial acts as an intermediary to facilitate connections between clients and suppliers. We do not manufacture, sell, or directly supply products. Our role is limited to sourcing, vetting, and recommending suppliers based on client requirements.

3.2 Client Responsibilities
Accurate Information: You agree to provide accurate, complete, and up-to-date information about your business and procurement needs to enable us to source suitable suppliers.
Due Diligence: You are responsible for conducting your own due diligence on suppliers we recommend before entering into any agreements or transactions with them.
Compliance: You agree to comply with all applicable laws, including import/export regulations, customs requirements, and industry standards, when engaging with suppliers.

3.3 Supplier Relationships
ThinkDial does not guarantee the performance, quality, or reliability of suppliers. Any agreements or transactions with suppliers are solely between you and the supplier.
We are not liable for any disputes, losses, or damages arising from your interactions or transactions with suppliers.

4. Fees and Payment
Service Fees: Fees for our services will be outlined in a separate agreement or invoice provided to you. All fees are non-refundable unless otherwise stated.
Payment Terms: Payments must be made in accordance with the terms specified in the invoice. Failure to make timely payments may result in suspension or termination of services.
Taxes: You are responsible for any applicable taxes related to our services or transactions with suppliers.

5. Intellectual Property All content, materials, and resources provided by ThinkDial, including but not limited to our website, logos, and reports, are the property of ThinkDial Business Solutions and are protected by intellectual property laws.You may not reproduce, distribute, or use our intellectual property without prior written consent.

6. Confidentiality Client Information: We will treat all client information as confidential and will not disclose it to third parties except as necessary to provide our services or as required by law.Supplier Information: Supplier details provided by ThinkDial are for your use only and may not be shared with third parties without our consent.

7. Limitation of Liability ThinkDial is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services, including but not limited to losses due to supplier performance, product quality, or business interruptions.Our liability is limited to the amount paid by you for our services in the six months preceding any claim

8. Indemnification You agree to indemnify and hold ThinkDial, its affiliates, employees, and agents harmless from any claims, damages, or losses arising from your use of our services, your interactions with suppliers, or your violation of these Terms.

9. Termination By You: You may terminate your engagement with ThinkDial by providing written notice. No refunds will be issued for services already rendered.By ThinkDial: We reserve the right to terminate or suspend services if you breach these Terms, fail to make payments, or engage in unlawful activities.Upon termination, you must cease using any materials or information provided by ThinkDial.

10. Governing Law and Dispute Resolution These Terms are governed by the laws of [Insert Jurisdiction, e.g., Delaware, USA]. Any disputes arising from these Terms will be resolved through negotiation. If negotiation fails, disputes will be subject to binding arbitration in [Insert City, State/Country] in accordance with the rules of [Insert Arbitration Body, e.g., American Arbitration Association].

11. Modifications to Terms ThinkDial reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to our website or notifying you directly. Your continued use of our services constitutes acceptance of the updated Terms.

12. Force Majeure ThinkDial is not liable for delays or failures in providing services due to events beyond our control, including but not limited to natural disasters, government actions, or supplier failures.

13. Contact Information For questions or concerns about these Terms, please contact us at:
Email: support@thinkdial.com 
Address: Road No-26A,Rajeevnagar,Patna 800024
ThinkDial Business Solutions, [solutionsthinkdialbusiness@gmail.com] Phone: +91 9472416122
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.